How long does it take to receive my order?
We typically fulfil orders within 10 minutes, however; in rare occasions, order fulfilment may take longer than usual due to payment verification delays.
How to access my purchased code?
You can find your code in the “Order Completed” email, which will be sent once the payment is verified, screened, and the order is processed and completed. The code should be located in the “Digital Code” section.
Alternatively, you can also access your codes by visiting https://twogiftcard.com/my-account/orders/ and clicking on the order number to access your code.
How do I place an order?
You can always browse our portal and add any available product to your cart and proceed to our easy Checkout steps
How should I contact if I have any queries or issues?
- You can always contact us via our chat support; simply click the “Chat with us” bubble
- In case you have an order query, can click here and click “Get Help”, Please note that orders with Digital codes/ Serial Numbers are NON-REFUNDABLE once the order is fulfilled/ Completed.
Can I request a refund for my purchased digital product?
Due to the nature of digital products being immediately accessible upon purchase, no refunds of any fees or other amounts paid by the Customer in connection with the Product will be allowed under any circumstances.
